Kay Matin - Catering Coordinator Resume Simple
SUMMARY
A highly motivated, energetic, and dedicated professional with a strong background in customer service, and management. I am seeking a position that will allow me to utilize my skills and experience.
SKILLS
  • cold calling, marketing, operations, accounts receivable, safety, security, planning, implementation, and marketing
  • administrative, training, operations, compliance, employee training
WORK EXPERIENCES
  • 2017-12-272017-12-27

    Catering Coordinator

    Placement Pros

    • Managed all aspects of day-to-day operations including: Reporting of food and beverage, labor, safety, and distribution.
    • Assisted with marketing efforts and provided support to the sales team to ensure the best customer experience. Built relationships with local businesses to promote and maintain business.
    • Ensured that all event and sales goals were met, including but not limited to: scheduling, sales, marketing, and business development.
    • Assisted with marketing and planning of the business through social media, marketing, and sales. Provided support to the Director of sales and services.
    • Prepared and presented event sales and marketing materials to the client. Ensured compliance with company policies and procedures. Created and implemented new customer relations programs.
  • 2017-12-272017-12-27

    Director, Quality Improvement/Risk Management

    Fannie Mae

    • Ensures compliance with all applicable laws, including but not limited to, hiring, training, and administrative support.
    • Developed and implemented a new hire process for all employees. Created and maintained employee files and records. Managed payroll and timekeeping.
    • Coordinated all aspects of operations, including but not limited to: handling, preparing, and reviewing employee performance, and personnel actions.
    • Increased sales by 15% in first year of employment, including food and labor costs, improved quality of food and beverage, and overall profitability.