Skills Used: Customer service, technical support, problem solving, phone, internet, and communication. I also worked with clients to ensure their satisfaction.
As a customer service Representative I was able to troubleshoot technical issues with Apple products and services. Also, I was responsible for troubleshooting and resolving customer issues in a timely manner.
I provide technical support to customers and employees in a timely manner. Maintain a high level of confidentiality and professionalism when dealing with upset or difficult customers.
I have also worked with the software and hardware departments to troubleshoot and resolve issues that may arise. I am a problem solver and customer support.
My job is to provide a quality customer experience by researching and resolving any issues that arise with the clients and the customers.
Provided technical support to customers via phone, email, and in person. Also responsible for scheduling appointments, and providing detailed information to clients.
Summit Medical Group
General clerical duties including: scheduling, patient appointments, and office maintenance. Also, I was also a bilingual receptionist.
Skills: Customer service, problem solving, answering phones, filing, and managing the patient care department. My job was to keep the records of the patients and employees.
Provide administrative support to the patient care staff, including scheduling, typing, and maintaining the patient records. I also assist with the preparation of the medical record for the patients.
Perform clerical duties such as typing, scheduling, and maintaining patient files. As a team, I am also responsible for the supervision of the receptionist.
I also did scheduling, and assisted with the cleaning of the patients. I was also a certified nursing assistant.
Assisted in the triage of patients and scheduling appointments for the pharmacist. Processed and maintained all patient records. Provided accurate and timely information to the appropriate department.