To obtain a position that will enable me to utilize my skills and experience in a challenging and rewarding position in a company where I can utilize my skills and abilities to enhance the company's success.
supervisor, front desk, friendly, manager, spreadsheets, billing, triage
Call Center Customer Service Representative
Managed a variety of administrative tasks including answering phones, responding to emails, and maintaining a professional demeanor. I was able to work with the team to produce a workable plan for the customer.
Provided information to the public and private agencies to assist with the application process. The program was to provide the necessary information to the appropriate parties.
Maintained a high level of customer service and professionalism in the field. Worked with a team of four to ensure all aspects of the work done smoothly.
Maintained a professional relationship with the University of the University. Assisted in the development of new and existing marketing materials.
Medical Records Clerk
University of the Cumberlands
Answered phones, scheduled appointments, and took messages for patients. Answered phones and transferred calls to the appropriate supervisor.
Answered phones and assisted the front desk supervisor in the operation of the office. Maintained and updated patient files.
Performed clerical duties such as ordering supplies, preparing and maintaining files, and performing other duties as assigned. I was also responsible for ordering and distributing mail, faxes, and faxes.
Performed clerical duties such as ordering supplies, preparing mail, and running errands. Maintained a clean reception area.
Handled incoming calls from the office and answered phones. I also worked with the nurses and doctors to provide the best care for the patient.
Answered phones and provided information to callers, took messages, and transferred calls to appropriate staff. Greeted visitors and directed them to the appropriate persons.