Created a training program for the department of education and marketing, compensation, and Human resources to ensure the highest level of customer satisfaction.
Assist in recruiting, training, and mentoring of staff, including staffing, compliance, legal, and management.
Supervise and mentor staff of 5 employees. Manage all aspects of the company including: recruiting, training, performance management, compensation, benefits, and customer service.
Supervised and managed the performance of the staff of four employees. Conducted performance evaluations, coaching, and development of personnel.
Developed and implemented a new hire training program to improve employee relations and increase productivity. This included the creation of a new hire process, and the development of a formal compensation plan.
Developed and implemented a new employee relations program to increase productivity and profitability. Created and maintained a strong customer service and satisfaction skills.
Process payroll adjustments, audit and file processing, and customer service. Assist with troubleshooting issues and/or problems.
Assisted in the development and testing of new procedures and policies for the department. Responsible for the preparation of the annual report and the preparation of the annual 1099 forms.
Worked with the department to ensure proper coding and processing of all employee time and attendance records. Assisted in the development of new solutions to streamline the process.
Assisted in the development of a new payroll system for the company. I was responsible for the implementation of a new payroll system.
Worked with the payroll department to ensure that all employees were paid in a timely manner. Ensured that all employee information was accurate and up to date.
Processed and maintained payroll records for all employees, including the preparation of W-2 and 1099 forms. Assisted with the annual audit and tax audits.