Social Services Resume Samples
Social Work Intern
Customer Service Representative
Medical Social Worker
Direct Support Professional
Diana Lee - Customer Service Rep Resume Simple
A highly motivated, detail oriented, organized, and conscientious individual with a strong work ethic and determination to complete tasks in a fast paced environment.
payments, billing, telephone
mortgage loan, mortgage, payments, correspondence, credit, cash
Customer Service Rep
Phi Mu Fraternity
Review and analyze billing and payments to ensure that they are properly accounted for and posted. Compute and record data to prepare statements, such as invoices, billings, and other documents.
Telephone calls to customers to resolve problems and answer questions. Follow up with customers to resolve issues. Ensure that all information is received and resolved.
Verify that all information is accurate and up to date. Reconcile and balance accounts. Prepare and process monthly statements.
Process mortgage credit applications, and make adjustments to the loan documents. Prepare and submit all correspondence to the bank.
Post payments, refunds, and adjustments to the financial records of the company. Prepare and process deposits, withdrawals, and transfers.
Maintain and update cash drawer, ATM, and teller machines. Perform daily deposits of bank accounts. Assist in the processing of all transactions.
Maintain and update all files for the company and the title of the real estate. Ensure that the appropriate documents are being followed.
Prepare and process monthly journal entries and reconcile accounts. Maintain and update all general ledger accounts. Prepare and post journal entries.
Assist in the preparation of the annual report for the company. The new York state of the bank is the company's largest mortgage loan.