Diana Lee - Customer Service Rep Resume Simple
A highly motivated, detail oriented, organized, and conscientious individual with a strong work ethic and determination to complete tasks in a fast paced environment.
  • payments, billing, telephone
  • mortgage loan, mortgage, payments, correspondence, credit, cash
  • 2017-12-252017-12-25

    Customer Service Rep

    Phi Mu Fraternity

    • Review and analyze billing and payments to ensure that they are properly accounted for and posted. Compute and record data to prepare statements, such as invoices, billings, and other documents.
    • Telephone calls to customers to resolve problems and answer questions. Follow up with customers to resolve issues. Ensure that all information is received and resolved.
    • Verify that all information is accurate and up to date. Reconcile and balance accounts. Prepare and process monthly statements.
  • 2017-12-252017-12-25


    Stride Rite

    • Process mortgage credit applications, and make adjustments to the loan documents. Prepare and submit all correspondence to the bank.
    • Post payments, refunds, and adjustments to the financial records of the company. Prepare and process deposits, withdrawals, and transfers.
    • Maintain and update cash drawer, ATM, and teller machines. Perform daily deposits of bank accounts. Assist in the processing of all transactions.
    • Maintain and update all files for the company and the title of the real estate. Ensure that the appropriate documents are being followed.
    • Prepare and process monthly journal entries and reconcile accounts. Maintain and update all general ledger accounts. Prepare and post journal entries.
    • Assist in the preparation of the annual report for the company. The new York state of the bank is the company's largest mortgage loan.