Mabel Custard - Eligibility Worker II Resume Simple
SUMMARY
I am a dedicated, dependable, and results-oriented professional with a strong background in customer service, and the ability to work well with people.
SKILLS
  • benefits, compliance, clients
  • benefits, compliance, manager, mental health, clients
WORK EXPERIENCES
  • 2018-02-152018-02-15

    Eligibility Worker II

    Xpresspa

    • Assisted patients with multiple chronic diagnoses including COPD, asthma, and CHF. Ensured compliance with state and federal regulations.
    • Provided direct care to patients with chronic diseases such as diabetes, hypertension, and congestive heart failure. Performed lab tests and communicated results.
    • Assisted with the preparation of contracts and benefits for clients. Managed and facilitated the maintenance of a new hire paperwork.
    • Performed phlebotomy, venipuncture, and specimen collection and processing. Provided patient education and instructions. Monitored patients for adverse reactions.
    • Assisted with the preparation of the operating room for the surgery department. Served as a resource for the staff and patients.
    • Provided direct patient care to patients with mental illness and substance abuse issues. Administered medications and treatments as ordered by physician.
  • 2018-02-152018-02-15

    Visiting Nurse Service of New York

    UNC Hospital

    • Work with the patient and family to ensure compliance with the healthcare plan and the benefits of the health care manager.
    • Educated clients and families on disease processes, medications, and discharge instructions. Provided support to community members. Managed and coordinated services with other disciplines.
    • Provide mental health services to patients and their families. Educate caregivers on disease process and treatment options. Educate and instruct patient and family about the care and treatment.
    • Provide education to clients and their families on disease processes, treatment plans, and medication regimen. Educate caregivers on disease process, prevention, and management.
    • Assist with the development of a new employee orientation program. Ensure that all staff members are up to date and in compliance with state regulations.
    • Providing education to patients and families regarding disease processes and management. Educate and counsel patient and family members on health care needs and conditions.