Alfredo Kennedy - Eligibility Worker II Resume Simple
SUMMARY
Seeking a position to work in a team of a team-oriented asset to meet deadlines, and a quick learner. I have a strong background in the medical field.
SKILLS
  • case management, customer service, time management, research, data entry, management
  • customer service, interviewing, clients, organized, time management, health insurance, insurance, management, analytical
WORK EXPERIENCES
  • 2018-02-152018-02-15

    Eligibility Worker II

    Lifeguard Ambulance Service

    • Provided customer service, research, and problem resolution to all members of the case management. Resolved issues and complaints in a timely manner.
    • Provide exceptional customer service to internal and external customers; resolve issues and resolve complaints and/or complaints. Maintain a high level of discretion and tact.
    • Excellent verbal and written communication skills, and ability to work effectively with minimal supervision. Able to multi-task, while providing excellent customer service.
    • Provide exceptional customer service and support to all customers and their families through the use of the company's website and tools.
    • Provided excellent customer service and problem solving skills. Ability to work independently and effectively. Able to handle challenging situations and quickly learn the emotional and emotional needs.
    • Provide excellent customer service, problem solving, and conflict resolution skills. Ability to work independently and effectively. Utilize multiple tasks and projects.
  • 2018-02-152018-02-15

    Eligibility Worker

    Ggk Technologies

    • Provided excellent customer service to clients, case management, and other business office personnel. Provided assistance to the public and the public.
    • Demonstrated analytical skills and problem solving abilities by addressing issues and complaints. Provided assistance to the appropriate staff member and team members.
    • Provided support to the public relations department and the benefits management team. Assisted with the enrollment process. Trained new employees on how to work in the system.
    • Provided general public assistance to the public by answering questions, offering assistance, and completing applications for various programs such as SNAP, TANF, and federal.
    • Provided excellent communication skills to the public and the public by assisting with enrollment and eligibility issues. Also, the incumbent involved in the admissions process for the applicant and the applicant.
    • Ability to communicate effectively with customers, peers, and subordinates to provide excellent customer service to all individuals. Demonstrate effective communication skills toward the management of the department.